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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amber Comley

July 25, 2024

5  out of  5 rating by Amber Comley
"I have had nothing but positive interactions with this insurance company, and feel very protected!"
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Yarely Alejandra

July 24, 2024

5  out of  5 rating by Yarely Alejandra
"Tiffany and her team have been super wonderful! They’re always super helpful in answering all my questions. Her and her team always make me feel like family. Hands down recommend !!"
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Rebekah Bolte

July 22, 2024

5  out of  5 rating by Rebekah Bolte
"It was wonderful working with Summer to get everything situated!"
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Caitlyn Isaacs

July 20, 2024

5  out of  5 rating by Caitlyn Isaacs
"Summer was the best to work with! She helped us cover all of our stuff then our previous insurance provider. Highly recommend her services!"
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Victor Trevizo

July 19, 2024

5  out of  5 rating by Victor Trevizo
"Summer was awesome help with my homeowners policy highly recommend!"
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Honey Hernandez

July 18, 2024

5  out of  5 rating by Honey Hernandez
"Summer was awesome! Helped me out and got my quote cheaper than I was paying! Super helpful, super satisfied!!"
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James Tipton

July 17, 2024

5  out of  5 rating by James Tipton
"Summer was very helpful and kind and helped me find an affordable insurance rate for me and my family"
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Kelsi Bland

July 16, 2024

5  out of  5 rating by Kelsi Bland
"Wonderful experience! So much help from Summer and got me the lowest quote I have ever seen was with current insurance for 5 years and the best switch i have made. 100% recommend!!"
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Gabe Ramirez

July 12, 2024

5  out of  5 rating by Gabe Ramirez
"Polite , well informed and very nice and got me the best bang for my buck!"
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J Pelphrey

June 3, 2024

5  out of  5 rating by J Pelphrey
"She is very helpful and very affordable insurance"
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Tena Ratliff

May 31, 2024

5  out of  5 rating by Tena Ratliff
"Tiffany is an awesome insurance agent, she truly cares and makes her clients feel like family. My last insurance company wanted over $600 a month, Tiffany got me a great deal. I highly recommend her and her staff, they all go above and beyond to help U If U need a great agent and insurance give Tiffany a call I read about her in a fb comment several years ago, she has been awesome and always very helpful Thanks Tiffany and staff for every thing!"
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Brooke Ellen

May 13, 2024

5  out of  5 rating by Brooke Ellen
"Tiffany and her staff go above and beyond to make sure you have the best customer service experience and insurance coverage available! They treat you like family, which is unheard of today."
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Tracy

May 3, 2024

5  out of  5 rating by Tracy
"I purchased insurance for 2 older vehicles today and the entire customer service experience was AMAZING!! The agent was extremely professional and informative. She advised me of many discounts to help me qualify for better rates and processed my insurance efficiently. This is hands down the best experience with an insurance company that I have ever had!!"
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Maz Rabah

May 2, 2024

5  out of  5 rating by Maz Rabah
"It’s was a pleasure working with Tiffany for both my home and car insurance needs. Being new to the Kentucky area, she took great care in reviewing my concerns and made sure I had the appropriate coverage(s) without the pressures of any annoying sales pitch. She is easy to reach, professional & extremely knowledgeable. If your looking for a "NO NONSENSE" insurance agent, then look no further! I highly recommend her and all of her staff at the Tiffany Thacher State Farm Insurance Agency! Maz R. Snowbird of Sarasota Florida to Beautiful Lexington Kentucky!"
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Barry Adkins

April 25, 2024

5  out of  5 rating by Barry Adkins
"Hands down the best agency in Kentucky. All the staff is kind and knowledgeable, they will help you anyway they can and go above and beyond to get you the policy you want. This is the first agency that listened to what I wanted and didn’t try to force unnecessary insurance on me. I highly suggest everyone to call Tiffany at state farm and let her or one of her team save you money. You can’t beat a company like Tiffany’s State Farm. They are there to help you any way they can. Why put it off anymore, call them like I did and start saving"
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Carnage Achilles

April 24, 2024

5  out of  5 rating by Carnage Achilles
"Always very helpful and full of enthusiasm, couldn’t ask for better help."
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Jessica Dominguez

February 25, 2024

5  out of  5 rating by Jessica Dominguez
"I love my state farm agent. Her company and her people. I would not change them if I can help it. They help me as much as possible and I love them for it!"
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Anne Burnette

September 28, 2023

5  out of  5 rating by Anne Burnette
"Grateful for all your help and caring service"
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Adnan Yousef

August 18, 2023

5  out of  5 rating by Adnan Yousef
"Hands down best agency in Kentucky. Very friendly staff with knowledge and great personalities. Went over and above in assisting with my insurance needs. Like a Good neighbor Tiffany Thacker’s office is there!"
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chris rockwell

August 1, 2023

5  out of  5 rating by chris rockwell
"First, I generally dont leave reviews. I have been with Tiffany for several years and been thrilled with her attention to detail and concern for my particular needs. She always takes the time to make sure I am getting exactly what I need. Recently we had to make a home claim for the first time ever. Tiffany was on top of it immediately. Had a claim opened within 24 hours, adjuster/estimator was at our house within 3 days and the whole process including payments was completed in a couple weeks. Tiffany and her team as well as all the State Farm employees I worked with were awesome. I was so pleased with the way everything went. They helped make a really difficult situation much better. If you are thinking of shopping your insurance or even if you are not I would really recommend giving Tiffany and her team a call. They are the best I've ever worked with!"
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Billie Allen

July 21, 2023

5  out of  5 rating by Billie Allen
"Got a really decent price on state minimum insurance for 2 vehicle"
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Benita Dorn

April 4, 2023

5  out of  5 rating by Benita Dorn
"Moved from another state, wanted to keep my State farm insurance, and my agent suggested Tiffany and it has been wonderful! Simple easy to talk to and explains everything!"
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Nick Merlina

January 5, 2023

5  out of  5 rating by Nick Merlina
"Thea took care of my personal and small business insurance needs. She was excellent! Gave me the best value for my dollar, and made a typically mundane process very quick and enjoyable."
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Jonathan Smith

July 18, 2022

5  out of  5 rating by Jonathan Smith
"They're really good at what they do!! I get Renters insurance from them. And it a little less than $9/month"
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Jason Sell

May 25, 2022

5  out of  5 rating by Jason Sell
"She and her team are always there to help with a personal touch."