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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ernesto Ruiz

October 5, 2024

5  out of  5
rating by Ernesto Ruiz
"Tiffany is the best insurance agent around she is always able to work the most affective deal I'm super grateful for her team and effort!! I highly recommend her."
We responded:
"Ernesto, Thank you for your positive review! It's great to hear that we consistently deliver effective deals and that you appreciate our team's effort. If you have any other questions or need further assistance, feel free to ask."
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Mamoon

September 27, 2024

5  out of  5
rating by Mamoon
"Super nice ppl very reliable summer was very nice and helped me on the spot and Tiffany is amazing . always there when I need them thank you for everything . You make my life easer"
We responded:
"Moon, thank you for sharing your kind words and positive experience with our team! It's our goal to make your life easier, and we're glad to know we've been able to achieve that. We appreciate your support and look forward to continuing to assist you whenever you need us. Always happy to help! "
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Natalie

September 27, 2024

5  out of  5
rating by Natalie
"They are great and always very personable and helpful."
We responded:
"Natalie, thank you for taking the time to leave us a review! We're thrilled to hear that our team has consistently provided you with great service. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again soon!"
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Beth Lowe

September 13, 2024

5  out of  5
rating by Beth Lowe
"I spoke with summer and she was super helpful!"
We responded:
"Thank you for sharing your positive experience with Summer! We're glad to hear that she was able to assist you effectively. We appreciate your feedback and hope that we can continue to provide you with excellent service in the future. "
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Zackery Bates

August 15, 2024

5  out of  5
rating by Zackery Bates
"This place was great ms summer heled me and got me the best plans I can have and saved my car saved me 200 dolllors god bless yall"
We responded:
"Zackery, Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Summer provided you with exceptional service and helped you find the best plans, ultimately saving you $200. We truly appreciate your kind words and are grateful to have been able to assist you. God Bless you too! :)"
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Emely Paucar

August 6, 2024

5  out of  5
rating by Emely Paucar
"The team here has helped us tremendously in a recent accident we had and relieved us of all the stress it caused us, extremely helpful and grateful for them! I’m so glad to have switched to state farm and to have Tiffany as our agent, feels just like family and i’ll always be taken care of! Definitely recommend them!!"
We responded:
"Emely, Thank you so much for taking the time to share your positive experience with our office. We always strive to provide you with tremendous support during a difficult time and alleviate the stress that can be caused by an accident. We truly appreciate your recommendation and your trust in our services. You will always be like family to us!"
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Gennelle Thomas

August 1, 2024

5  out of  5
rating by Gennelle Thomas
"My experience today with Tiffany was more than a client/customer transaction. It was a learning experience along with making sure I had the most efficient policy for my budget. The conversation also led to discussing other products that would be of service/benefit for me. There are people out here that cares…. stop and have the conversation, you’ll be glad that you did. Hats off to Tiffany Thacker State Farm Insurance. ~Gennelle~"
We responded:
"Gennelle, thank you for taking the time to leave such a kind review. I truly enjoyed speaking with you the other day and look forward to many more conversations in the years to come! Call me anytime! :)"
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Dawson Davis

July 31, 2024

5  out of  5
rating by Dawson Davis
"I switched to State Farm and it was the best decision I have made! Summer was so helpful, she answered any and all questions I had. She got me a great insurance rate. I appreciate everything she did and I’m very satisfied"
We responded:
"Dawson, thank you for taking the time to share your positive experience with us. We are happy to hear that switching to State Farm has been the best decision you've made, and we're honored to have you as a customer. We are delighted to hear that Summer provided you with exceptional service and was able to address all your questions and concerns. We truly appreciate your kind words and want you to know that we are here for you whenever you need us."
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Amber Comley

July 25, 2024

5  out of  5
rating by Amber Comley
"I have had nothing but positive interactions with this insurance company, and feel very protected!"
We responded:
"Amber, thank you for sharing your positive experience! We're delighted to hear that you have had nothing but positive interactions and feel well protected. Providing excellent customer service and ensuring our policyholders feel secure is our top priority. We appreciate your trust in us and look forward to continuing to meet your insurance needs."
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Yarely Alejandra

July 24, 2024

5  out of  5
rating by Yarely Alejandra
"Tiffany and her team have been super wonderful! They’re always super helpful in answering all my questions. Her and her team always make me feel like family. Hands down recommend !!"
We responded:
"Yarely, thank you for taking the time to leave such a kind review! We're thrilled to hear that our team has been wonderful in assisting you with all your questions. Building a strong and supportive relationship with our customers is something we value greatly, and we're glad to hear that we have made you feel like family. Your recommendation means a lot to us, and we're grateful for your trust and support. "
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Rebekah Bolte

July 22, 2024

5  out of  5
rating by Rebekah Bolte
"It was wonderful working with Summer to get everything situated!"
We responded:
"Rebekah, thank you for sharing your experience of working with Summer! We're glad to hear that your interaction with her was wonderful and that she was able to help you get everything situated. We think Summer is pretty wonderful too! :)"
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Caitlyn Isaacs

July 20, 2024

5  out of  5
rating by Caitlyn Isaacs
"Summer was the best to work with! She helped us cover all of our stuff then our previous insurance provider. Highly recommend her services!"
We responded:
"Caitlyn, thank you for sharing your positive experience working with Summer! We're thrilled to hear that she provided exceptional service and helped you cover all of your belongings even better than your previous insurance provider. Summer's commitment to assisting our clients is something we greatly value, and we're glad to know that she exceeded your expectations. Your recommendation means a lot to us!"
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Victor Trevizo

July 19, 2024

5  out of  5
rating by Victor Trevizo
"Summer was awesome help with my homeowners policy highly recommend!"
We responded:
"Victor, thank you for sharing your feedback about Summer's assistance with your homeowner's policy! We're delighted to hear that she provided awesome help and exceeded your expectations!"
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Honey Hernandez

July 18, 2024

5  out of  5
rating by Honey Hernandez
"Summer was awesome! Helped me out and got my quote cheaper than I was paying! Super helpful, super satisfied!!"
We responded:
"Thank you for taking the time to share your positive experience with Summer! We're thrilled to hear that she was able to assist you and help you secure a cheaper quote than what you were previously paying. It's always our goal to provide excellent service and ensure customer satisfaction, so we're delighted that Summer was able to meet your expectations!"
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James Tipton

July 17, 2024

5  out of  5
rating by James Tipton
"Summer was very helpful and kind and helped me find an affordable insurance rate for me and my family"
We responded:
"James, thank you for sharing your wonderful experience with Summer! We're glad to hear that she was helpful, kind, and able to assist you in finding an affordable insurance rate for you and your family. Our team strives to provide exceptional service and ensure that our customers find the best solutions to meet their needs!"
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Kelsi Bland

July 16, 2024

5  out of  5
rating by Kelsi Bland
"Wonderful experience! So much help from Summer and got me the lowest quote I have ever seen was with current insurance for 5 years and the best switch i have made. 100% recommend!!"
We responded:
"Thank you for sharing your fantastic experience with us! We're thrilled to hear that Summer was helpful and able to secure the lowest quote you've ever seen. It's great to know that you found switching insurance providers to be a positive decision after being with your previous one for five years. We truly appreciate your recommendation and are grateful for the opportunity to assist you!"
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Gabe Ramirez

July 12, 2024

5  out of  5
rating by Gabe Ramirez
"Polite , well informed and very nice and got me the best bang for my buck!"
We responded:
"Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team was polite, well-informed, and provided excellent service. It's always our goal to ensure our customers get the best value for their money. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!"
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J Pelphrey

June 3, 2024

5  out of  5
rating by J Pelphrey
"She is very helpful and very affordable insurance"
We responded:
"Thank you for your positive review! We appreciate your kind words about our services. We strive to provide helpful and affordable insurance options to our customers, and we're glad to hear that we have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We are always here to help!"
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Tena Ratliff

May 31, 2024

5  out of  5
rating by Tena Ratliff
"Tiffany is an awesome insurance agent, she truly cares and makes her clients feel like family. My last insurance company wanted over $600 a month, Tiffany got me a great deal. I highly recommend her and her staff, they all go above and beyond to help U If U need a great agent and insurance give Tiffany a call I read about her in a fb comment several years ago, she has been awesome and always very helpful Thanks Tiffany and staff for every thing!"
We responded:
"Tena, Thank you so much for your kind words! It truly means the world to us to hear that you feel like family and are happy with the service we've provided. We strive to go above and beyond for our clients, and your recommendation is the highest compliment we could receive. We're thrilled that we could help you find a great deal on your insurance. Thank you for trusting us and for being so wonderful! If you ever need anything, don't hesitate to reach out. Thanks again from all of us at the office!"
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Brooke Ellen

May 13, 2024

5  out of  5
rating by Brooke Ellen
"Tiffany and her staff go above and beyond to make sure you have the best customer service experience and insurance coverage available! They treat you like family, which is unheard of today."
We responded:
"Thank you, Brooke, for taking the time to share your experience with us. We greatly appreciate your kind words and are thrilled to hear that you received exceptional customer service! It is our goal to make every interaction feel like being part of our family. If there is anything else we can assist you with, please do not hesitate to reach out. We are happy to help!"
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Tracy

May 3, 2024

5  out of  5
rating by Tracy
"I purchased insurance for 2 older vehicles today and the entire customer service experience was AMAZING!! The agent was extremely professional and informative. She advised me of many discounts to help me qualify for better rates and processed my insurance efficiently. This is hands down the best experience with an insurance company that I have ever had!!"
We responded:
"Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had an amazing experience with Dawn. We pride ourselves on providing professional and informative service to all our customers. It's great to know that Dawn was able to advise you on various discounts to help you qualify for better rates. We truly appreciate your kind words and your feedback. It's wonderful to hear that we have provided you with the best experience you've ever had with an insurance company. If there's anything else we can assist you with in the future, please don't hesitate to reach out."
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Maz Rabah

May 2, 2024

5  out of  5
rating by Maz Rabah
"It’s was a pleasure working with Tiffany for both my home and car insurance needs. Being new to the Kentucky area, she took great care in reviewing my concerns and made sure I had the appropriate coverage(s) without the pressures of any annoying sales pitch. She is easy to reach, professional & extremely knowledgeable. If your looking for a "NO NONSENSE" insurance agent, then look no further! I highly recommend her and all of her staff at the Tiffany Thacher State Farm Insurance Agency! Maz R. Snowbird of Sarasota Florida to Beautiful Lexington Kentucky!"
We responded:
"Maz, Thank you for saying such wonderful things about our agency! We feel the same way about working with you. It's our pleasure to be able to help you and we hope we continue to exceed your expectations! :) "
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Barry Adkins

April 25, 2024

5  out of  5
rating by Barry Adkins
"Hands down the best agency in Kentucky. All the staff is kind and knowledgeable, they will help you anyway they can and go above and beyond to get you the policy you want. This is the first agency that listened to what I wanted and didn’t try to force unnecessary insurance on me. I highly suggest everyone to call Tiffany at state farm and let her or one of her team save you money. You can’t beat a company like Tiffany’s State Farm. They are there to help you any way they can. Why put it off anymore, call them like I did and start saving"
We responded:
"Wow! Thank you!! We are truly humbled by all your kind words. Thank you for allowing us to protect you and your family. We will continue to go the extra mile to help you and listen to all of your concerns and needs! Thank you!!! "
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Carnage Achilles

April 24, 2024

5  out of  5
rating by Carnage Achilles
"Always very helpful and full of enthusiasm, couldn’t ask for better help."
We responded:
"Thank you! We will continue to go above and beyond when you need us! :)"
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Jessica Dominguez

February 25, 2024

5  out of  5
rating by Jessica Dominguez
"I love my state farm agent. Her company and her people. I would not change them if I can help it. They help me as much as possible and I love them for it!"
We responded:
"Jessica, we love you more! We can't thank you enough for letting the world know exactly how you feel about us, we are happy to help anytime you need us!! "